Effective Date: January 1, 2026
DJ Inferno (“we,” “us,” or “our”) operates the website djinferno.ca. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, in accordance with Quebec’s Law 25 (Act respecting the protection of personal information in the private sector), Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), and other applicable privacy legislation.
1. Information We Collect
We collect personal information in the following ways:
Contact Form Submissions
When you submit our contact form, we collect the information you provide, which may include your name, email address, phone number, event date, and any details you share in your message. This information is used solely to respond to your inquiry and provide you with information about our DJ services.
Live Chat
Our website uses a live chat feature to assist visitors. When you use live chat, we may collect your name, email address (if provided), and the content of your conversation. Chat transcripts may be stored by our third-party chat provider to improve service quality and respond to your inquiries.
Automatically Collected Information
We use Google Analytics to understand how visitors interact with our website. This service collects information such as your IP address (anonymized where possible), browser type, device type, pages visited, time spent on pages, and referring website. This data helps us improve our website’s performance and user experience. Google Analytics uses cookies to collect this information.
2. How We Use Your Information
We use the personal information we collect for the following purposes: to respond to your inquiries and provide information about our DJ services; to communicate with you regarding potential bookings; to improve our website’s functionality and user experience; and to analyze website traffic and usage patterns.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us provide a better experience.
Essential Cookies: These are necessary for the website to function properly.
Analytics Cookies: Google Analytics uses cookies to collect anonymous data about website usage. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Live Chat Cookies: Our live chat provider may use cookies to maintain your chat session and improve service delivery.
You can control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
4. Third-Party Service Providers
We use the following third-party services that may process your personal information:
Google Analytics: For website analytics. Google’s privacy policy is available at policies.google.com/privacy.
Live Chat Provider: For real-time customer communication. Please refer to the chat widget on our website for the specific provider’s privacy policy.
These third parties are contractually obligated to protect your information and use it only for the purposes we specify.
5. Data Retention
We retain contact form submissions and chat transcripts for as long as necessary to respond to your inquiry and for a reasonable period thereafter for record-keeping purposes. Analytics data is retained according to Google Analytics’ data retention settings, which we have configured to the minimum necessary period.
6. Your Privacy Rights
Under Quebec’s Law 25 and PIPEDA, you have the following rights regarding your personal information:
Right to Access: You may request a copy of the personal information we hold about you.
Right to Rectification: You may request that we correct any inaccurate or incomplete information.
Right to Deletion: You may request that we delete your personal information, subject to legal obligations.
Right to Withdraw Consent: Where we rely on your consent to process your information, you may withdraw that consent at any time.
Right to Data Portability: You may request your personal information in a structured, commonly used format.
To exercise any of these rights, please contact us using the information provided below.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption to secure data transmitted between your browser and our servers.
8. Children’s Privacy
Our website is not directed to children under the age of 14, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us:
DJ Inferno
Website: djinferno.ca
Contact: Via the contact form on our website
11. Complaints
If you are not satisfied with our response to your privacy concerns, you have the right to file a complaint with the Commission d’accès à l’information du Québec (CAI) at www.cai.gouv.qc.ca or the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.